Northwest Georgia Charter Academy participates in several federal and state programs designed to support students, teachers, and families, authorized under the Elementary and Secondary Education Act (ESEA), as amended by the Every Student Succeeds Act (ESSA), and other federal and state laws.
Parents and guardians have important rights under federal and state law, including the right to: know the professional qualifications of your child’s teachers and paraprofessionals (Right to Know under ESSA); participate in the development and review of the school’s Parent and Family Engagement Policy and School-Parent Compact; be involved in decisions about how Title funds are used; and receive information in a language and format that is understandable and accessible.
If a parent, student, or community member believes the school has violated federal law or regulation related to federal programs, a complaint may be filed first with the school’s Federal Programs Coordinator, and, if not resolved, with the Georgia Department of Education, Federal Programs Division.
Concerns that do not involve federal programs — such as general grievances, employment issues, or operational concerns — should be filed under the school’s Complaints, Grievances, and Whistleblower Policy. The policy and its regulation describe where each type of concern is submitted, the timelines, and the steps. Northwest Georgia Charter Academy maintains a log of complaints received and their resolution, which is available upon request under the Georgia Open Records Act.
